Quantus, a prominent national provider of legal support, relied on an outdated MS Access database and file management system for client and case management. This legacy system posed significant challenges to scalability as the business experienced rapid growth, including:

• Limited data storage: An inability to handle increasing data volumes.
• Inefficient workflows: Time-consuming manual tasks reduced productivity.
• Error-prone processes: Reliance on manual data entry and file management increased the risk of errors.
• Lack of agility: The system struggled to adapt to evolving business needs.

To address these issues, Quantus required a scalable, user-friendly solution capable of automating repetitive tasks while supporting their human-centric approach to legal support.

We partnered with Quantus to deliver a bespoke web application designed to address their specific challenges. By leveraging cutting-edge technologies, CCQ ensured a seamless transition to a more scalable and efficient system. The solution included a familiar, intuitive interface inspired by Quantus’s existing system to ensure easy adoption, a secure back-end built using C#, .Net, and WebApi, and an agile front-end developed with HTML and AngularJS for cross-browser compatibility.

Key features of the application included automation of repetitive tasks, such as data entry and document management, as well as cloud-based storage and security through Amazon Web Services (AWS). This modernised infrastructure not only streamlined workflows but also provided the flexibility to accommodate future growth.

The implementation of the new web application brought transformative improvements to Quantus’s operations. Staff experienced faster data access, reduced errors in routine tasks, and a significant boost in overall efficiency. With more time available to focus on high-value client interactions, Quantus saw improvements in both operational scalability and client satisfaction. The adaptable solution enabled them to continue expanding their business while maintaining exceptional service quality.

“They deliver on time and are very communicative.”

– Kevin Preston, Managing Director