Keeping critical transport infrastructure running reliably

The London Underground oversees more than 200 stations, over 500 trains and a multitude of supporting assets and services. Managing this complex system of moving parts and critical infrastructure requires efficient servicing and maintenance to keep London moving. 

Working with an engineering consultancy, London Underground tasked CCQ with modernising its approaches to asset management and improving decision-making processes.

The primary challenge was to tailor decision-making models and deliver bespoke, software-enabled metrics and data points unique to the world’s fourth-longest subway system.

Benefitting from our experience across the engineering sector, CCQ implemented a series of custom integrations for London Underground, building on the rollout of a Decision Support Toolset (DST). 

Our tailored solutions were designed to enable rapid, data-driven decisions on when, where, and how to conduct maintenance, renewals, or replacements.

London Underground’s customised algorithmic approach to data analysis and insights now delivers critical recommendations, enabling the organisation to reduce asset-related risks and lower costs effectively.

CCQ’s technological engine underpins this advanced system, creating pathways to significantly lower the lifetime costs of assets across the transport network while maintaining high levels of reliability. By delivering a best-in-class solution to complex and multifaceted asset management challenges, CCQ has helped London Underground reduce waste and downtime, freeing up resources to enhance passenger services.