Working together in other companies representatives of Ahli United Bank knew they had the skills to carry out a complex performance optimisation project. 

Ahli United Bank suffered problems with their core banking systems that had significant performance issues that were impacting the speed of query results, resulting in significant delays in the overall functioning of the system and productivity of staff. The client needed an efficient solution that could resolve the issue and improve the system’s performance.

CCQ provided the client with IT support and diagnostics to investigate the system and identify root causes of the performance issues. The team performed a diagnosis of the system and discovered areas where performance could be improved. CCQ then provided software development to optimise the system’s performance and improve the speed of query results.

“Through CCQ’s skills and diagnostic capabilities, we noticed a massive improvement in our system’s performance. Our system could now display query results at a faster rate, from 45 minutes to just 30 seconds.” –  Senior Manager, Ahli United Bank

The collaboration between Ahli United Bank and CCQ resulted in a significant improvement in the system’s performance. The system could now display query results within 30 seconds, a massive improvement from the previous 45-minute wait time. This improvement has led to increased productivity and efficiency within the bank, allowing them to operate more smoothly.